Help
Fudo support
Email support@fudo.fyi and include the email address on your Fudo account, the device and app version you use, and a short description of what happened.
Account access
If a sign-in link does not arrive, check spam and blocked-sender folders, confirm that you entered the right email address, and request a new link. Contact support if you still cannot sign in.
Logging and sync
If a log does not appear where you expect, confirm that the app is online and that you are signed into the same account and app. Retry once after connectivity returns. Before reinstalling or signing out, contact support if unsynced work may remain on the device.
Photos and location
Fudo requires a discovery area during post-signup onboarding: use your current location or search for a city. Device-location permission is optional because you can choose a city instead. Your exact device location is not shown on your profile, and adding a place or map pin to an individual log remains optional. Camera and photo access are also optional. Manage these permissions in your device settings. When reporting a problem, share only the minimum screenshot or location detail needed to investigate it.
Profile and log visibility
New Fudo accounts start with Public selected during onboarding, which makes the profile and eligible new log activity visible to anyone after you continue. Choose Friends before continuing if you want accepted-friends visibility instead. You can change this later in settings. Saved lists and drafts remain private.
Delete your account
In the app, open Profile → Data & security → Manage account, then choose Close this account. If you cannot access the app, email support from the address on the account and ask us to delete it.
Subscriptions and billing
Use Restore purchases in the app if premium access is missing after a purchase. Cancellations and refunds are managed by the store where you subscribed. Deleting your Fudo account does not automatically cancel an app-store subscription.
Report a bug
Tell us what you expected, what happened instead, and the steps that reproduce the problem. Screenshots are helpful, but remove private information you do not want to share.
Safety and community reports
Use the in-app report and block controls where available. For urgent account-safety or abusive-content concerns, email support with links or screenshots that identify the content.
Privacy requests
For access, correction, deletion, or other privacy-rights requests, email privacy@fudo.fyi. Account export in the app is a portable export of your journal for the active app scope; it is not represented as a complete account archive.